Pride Debt Recovery Ltd

FAQs

Frequently Asked Questions

Are you able to provide Legal Advice?
No, we are debt collectors and only Solicitors are qualified to give legal advice. We will tell you if we think you need to take legal advice.

What information do you need to start the collection process?
We need the name and address and any other contact details you have for the debtor such as telephone numbers and email address. If it is a Company that owes you money, the name of the person who placed the order/service and any purchase order number or reference. You should also be able to provide paperwork to support your claim and we require copies of relevant invoices, contracts if applicable and any correspondence you have with the debtor concerning the debt.

What is your success rate?
Our Company has a very good success rate which corroborated in our client testimonials.
We aim to get your payment as quickly as possible but the following circumstances may extend the process or make it impossible to elicit payment.
  • The debt is disputed
  • The debtor is insolvent – Bankrupt, In Receivership , In Liquidation or In Administration
  • The debtor has no money or assets
  • The debtor has absconded
  • The debt is too old and no contact has been made with the debtor
  • There is no or inconclusive paperwork to back up the claim
Do not leave it too long to chase money that is owed to you – the longer you leave it, the less likely you are to get paid. Most debtor’s realise you are serious about collecting your money when you instruct a third party and realise it is in their interest to resolve the matter.

If you are unable to get payment from the debtor, what is the next step?
If we fail to resolve the matter using our normal collection process, we will ask you whether you wish to proceed to Litigation. The information we collate from contact with the debtor will give us an insight into their circumstances and will be used to decide whether there is a realistic chance of you getting paid. .

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